Testimonials

  • "Absolutely fabulous “Angels”. Went above and beyond all expectations when I was taken ill with a blockage abroad. Helped my partner immensely as well with calm helpful information. Before that at an outpatient appointment, spent all the time I needed to sort out leakage issues. I’ve not looked back since that appointment. Everything is far more manageable. As I said before they are “Angels”, knowledgeable, caring and wonderful stoma nurses."

    - Phil Smith

  • “As a patient who has had a number of serious life changing surgeries in the last 8 years, it is no exaggeration to say that both Rali and Petya have helped nurse me through what often seemed to be insurmountable challenges on long recoveries spent in hospital. Their profound dedication to their patients and relaxed approachable manner made it easier to discuss issues with them, and I feel truly blessed to have had their support. They are credit to their profession and I will be forever grateful for their time, support and knowledge. They are two wonderful Ladies.’

    - Anonymous

  • "Rali at TWINS has been my stoma nurse since my ileostomy in 2021. I've experienced several challenges since my stoma was formed, but each time I've been able to contact Rali for advice and practical solutions, and do so at the time it was most needed. I'm convinced that my quality of life and positive experience of having a stoma is due to the support I've received from Rali, and I'm hugely grateful."

    - Graeme K Whippy

  • "I am forever grateful for the amazing letter you wrote for my PIP application. Your expertise and dedication truly shine through in everything you do. You are specialists in your field, and your exceptional support has made a significant difference in my life. Thank you for being so good at what you do!"

    - Anonymous

  • "The TWINS Rapid Response and Out-of-hours services are indispensable and greatly valued. This essential service has been a lifeline for us, ensuring we were never left without support. The team has consistently been helpful, quick to respond, and always ready to assist."

    - Anonymous

  • “I received a call from my surgery today and couldn't quite believe that they requested me to book in for B12 injections! I was literally in shock! This wouldn't have been possible at all without your intervention, so thank you again!"

    - Anonymous

  • "We faced a challenging situation post-discharge, with a complication requiring daily stoma nurse support. Without the intervention of the TWINS team, this would not have been possible, and my husband would have had to stay in the hospital for another 3-4 weeks. The TWINS team's daily reviews and support allowed us to go home early."

    - Anonymous

  • "The TWINS team's support has been exceptional, enabling me to return home early and receive continuous care. Without their service, I would have been left without support. Their dedication and prompt assistance have made a significant difference in my recovery."

    - Anonymous

  • "I have been suffering for years with pouch problems with no help from my own GP or hospital. I got help and support from the pouch TWINS. It was a great relief to speak to one of the TWINS to discover that there are many with the same distressing problem that I have in fact some are far worse than me. I am about to try something that may help me, organised by the TWINS. So glad I found the TWINS and I know that I can contact them anytime for help and support ."


    - Anonymous

  • "Petya and Rali looked after me when I had my stoma created. They were both so wonderful and kind, and to this day I am still so grateful they were the ones looking after me. They really helped me so much, I was so scared I wouldn’t be able to even look at the stoma, let alone look after it!! But they both showed me I had nothing to be embarrassed about or to worry about, and it really made the biggest difference. Thank you so much."

    - Anonymous

  • "Fantastic support from Petya after years of pouch problems and many sleepless nights a solution was found. Cannot thank Petya enough for her help."

    - Anonymous