Privacy policy

*Effective Date: 01/12/2024

1. INTRODUCTION

Transformative Wholesome Innovative Nursing Services for iPouch and Stoma Patients Ltd ("we", "our", or "us") is committed to protecting the privacy and security of personal information. This privacy policy explains how we collect, use, and share information in accordance with the General Data Protection Regulation (GDPR).

2. INFORMATION WE COLLECT

We collect information that is necessary to provide nursing services, including:

- Personal identifiers (e.g., name, address)

- Health information (e.g., medical history, current health conditions)

- Contact details (e.g., phone number, email address)

3. HOW WE USE YOUR INFORMATION

We use your information to:

- Provide and manage nursing services

- Communicate with you about your care

- Comply with legal obligations

4. LAWFUL BASIS FOR PROCESSING

We process your information on the basis of:

- Consent: We may ask for your consent to use your information for specific purposes.

- Contractual necessity: Processing is necessary to fulfil our service agreement with you.

- Legal obligation: We may be required to process your information to comply with the law.

5. SHARING YOUR INFORMATION

We do not share your information with third parties except as necessary to provide our services or as required by law.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

7. YOUR RIGHTS

Under the GDPR, you have rights including:

- Access: You can request access to your personal information.

- Rectification: You can ask us to correct any inaccurate information.

- Erasure: You can ask us to delete your personal information.

- Restriction: You can ask us to restrict the processing of your information.

- Objection: You can object to the processing of your information.

- Portability: You can request a copy of your information in a machine-readable format.

8. CHANGES TO THIS POLICY

We may update this policy from time to time. We will notify you of any significant changes.

9. CONTACT US

If you have any questions or concerns about this policy or our practices, please contact us at

TWINS for iPouch & Stoma Patients, by EMAIL.